Welcome to the Simply Connected Dental Solutions FAQ page! Here, we’ve compiled answers to some of the most common questions about our services and offerings. If you don’t find the answer you're looking for, feel free to reach out to our team for further assistance.
Simply Connected Dental Solutions specializes in:
Remote Managed Services involve continuous monitoring, support, and maintenance of your dental office's technology infrastructure. Through remote access, we can resolve issues, perform updates, and ensure that everything runs smoothly without needing to be on-site.
Yes! We provide installation and support for a variety of dental practice management software. We are experts in managing and troubleshooting solutions that ensure your practice operates efficiently. We also offer specific support for Comlite and Panorex systems.
Simply Connected Dental Solutions supports a wide range of hardware, including:
Absolutely! Whether you're setting up a new practice or expanding an existing one, Simply Connected can provide end-to-end support. From choosing the right practice management software to installing the hardware and setting up a robust network solution, we’re here to make your setup seamless.
If you’re experiencing issues with any of your existing technology, you can reach out to us for support. Our team is available to troubleshoot, fix issues, and ensure your systems are running smoothly. We offer both on-site and remote support.
Yes, we provide training sessions to ensure your dental staff can effectively use the systems and software. Whether it's a new software installation or understanding a complex tool, our team will guide your staff through the necessary steps to ensure smooth operations.
Unlike general IT support providers, Simply Connected Dental Solutions focuses specifically on the needs of dental practices. Our deep knowledge of the dental industry, combined with our expertise in both hardware and software solutions, allows us to offer tailored support that aligns with your practice's unique requirements.
Yes! Through our Remote Managed Services, we offer ongoing maintenance for your practice’s technology, ensuring everything runs optimally. This includes regular updates, proactive monitoring, and troubleshooting to avoid downtime.
You can reach out to us by visiting our Contact Us page or calling us directly at (803) 699-4711 . We’ll be happy to discuss your needs and provide a solution that fits your practice.
7499 Parklane Road, Suite 148
Columbia, SC 29223